Pushing a bit more is not a fair negotiation technique. Repeating an argument again for the fifth time will neither make it valid not the other person honestly buy it. Conversation, negotiation and collaboration in teams,  with partners, clients and stakeholders is not about winning or losing. If you just

When you face a problem, a conflict when you are trying to help someone or just have an idea of what is going on… sometimes just listening is the best idea. Not even making questions. Sometimes just sitting, waiting and listening. Just listening can be if you do it at

On March the 5th four colleagues (Marcos Pacheco, Estrella Suarez, Tomeu Cabot and me) went to the radio here in Mallorca (IB3 Radio) in the show Incorporación immediata to talk about our vision and experience on what it means to be an Agile Coach. Thank you Toni Traveria for the

Decide by yourself the impact of other people’s speech. Be the owner of your mood. We forget, too often, that even after feeling a strong emotion we can decide on the impact of what others tell us. Reacting is human, of course, but also try to remind yourself that

What you say to a team, a group or any human individual is not the only important thing. Content, timing, context, channel … and many other factors are equally important. The words we use, what the other person understands as more or less violent, the culture of all the individuals … There

Today I would like to talk about something related to communication and conflicts. Imagine the following situation. You (person A) say on a meeting exactly this: “I think that we should not focus on that feature right now, but probably in the next sprint”. When I hear your argument, I